| Purpose of processing and data usage
| Data collection and storage / use and disclosure
The personal data collected as part of our services will be used without your consent only for the execution of contracts and processing of your inquiries / bookings. This means that if you make a booking through us and our website, your personal data provided by you, in particular your booking and contact details (last name, first name, address, e-mail address, telephone number), and, if applicable, the data in travel documents ( Passport number, passport data, date of birth,), if necessary the data for payment method and in connection with payments as well as further data specified by you for the fulfillment of our contractual obligation and processing your journey saved, processed and, as far as necessary for the booking, to third parties, eg booked service providers such as tour operators or hotels. In addition, use and disclosure of your data, e.g. for purposes of advertising and market research only if you have previously given your consent. Of course, you can revoke your respective consent at any time with effect for the future. Please send an e-mail to email@example.com with the subject line "Datenbände austragen". The processing and use of your personal data is carried out according to the specifications of the BDSG or, as of 25.05.2019, the EU-DSGVO.
| Export and processing of data in countries outside the European Economic Area
| Your rights
As a person concerned you have different rights according to the GDPR, e.g. the right to correct or delete the personal data concerning them or to limit or contradict the processing of their personal data. In addition, any person concerned with the processing of personal data has the right to obtain at any time free information from the controller for the personal data stored about him and a copy of that information.
All information rights should be addressed to the responsible office:
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its place of residence, employment or the place of the alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.
| Special for our website
| External Links
| Which security standards are used by us (SSL technology)?
The transfer of sensitive, personal data between your computer and our servers or the servers of our partners and service providers is encrypted for bookings and payments via the SSL (Secure Socket Layer) procedure. Thus, third parties have no way to read your data during the transfer. In addition to the secure transmission between your computer and our servers, access to our servers by third parties is also protected by a variety of security mechanisms. In addition, we have organizational and technical safeguards that we continually evaluate and adjust as necessary to protect your personal information stored and processed by us.
The responsible department uses so-called "cookies" to individually design and optimize the customer's online experience and time online. A cookie is a text file that is either stored temporarily in the computer's memory ("session cookie") or stored on the hard disk ("permanent" cookie). Cookies contain e.g. Information about the user's previous access to the respective server or information about which offers were previously called. Cookies are not used to run programs or download viruses to your computer. Instead, the main purpose of cookies is to provide an offer tailored to the customer and to make the use of the service as comfortable as possible.
| Session Cookies
The responsible body mainly uses "session cookies" that are not stored on the customer's hard disk and that are deleted when leaving the browser. Session cookies are used for login authentication and load balancing (balancing the system load).
| Avoiding Cookies
The visitor has the possibility to reject the setting of cookies at any time. This is usually done by choosing the appropriate option in the browser settings or through additional programs. For details, see the help function of the browser used by the customer. If the customer decides to deactivate cookies, this may reduce the scope of the service and negatively affect the use of the services of those responsible. Subscription to our newsletter On the website of our company, users are given the opportunity to subscribe to the newsletter of our company. Which personal data are transmitted to the data controller when ordering the newsletter results from the input mask used for this purpose. Our company informs its customers and business partners at regular intervals by way of a newsletter about offers of the company. The newsletter of our company can only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter. For legal reasons, a confirmation e-mail will be sent to the e-mail address entered by an affected person for the first time for the newsletter dispatch in the double-opt-in procedure. This confirmation email serves to check whether the owner of the e-mail address as the person concerned has authorized the receipt of the newsletter. When registering for the newsletter, we also store the IP address of the computer system used by the person concerned at the time of registration, as well as the date and time of registration, as assigned by the Internet Service Provider (ISP). The collection of this data is necessary in order to be able to understand the (possible) misuse of the data subject's e-mail address at a later date and therefore provides the legal safeguards for the data controller. The personal data collected in the context of registering for the newsletter will be used exclusively to send our newsletter. In addition, subscribers of the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or registration, as may be the case in the event of changes to the newsletter offer or technical changes. There is no transfer of the personal data collected in the context of the newsletter service to third parties. Subscription to our newsletter may be terminated by the person concerned at any time. The consent to the storage of personal data that the data subject has given us for the newsletter can be revoked at any time. For the purpose of revoking the consent, there is a corresponding link in each newsletter. It is also possible to unsubscribe from the newsletter at any time, directly on the controller's website, or to inform the controller in a different way.
| Use of Newsletter-Tracking
The newsletters of our company contain so-called counting pixels. A counting pixel is a miniature graphic that is embedded in those emails that are sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded pixel, our company can detect if and when an email was opened by an affected person and which links in the email were accessed by the data subject. Such personal data collected via the counting pixels contained in the newsletters will be stored and evaluated by the controller in order to optimize the delivery of the newsletter and to better adapt the content of future newsletters to the interests of the data subject. This personal data will not be disclosed to third parties. Affected persons are at any time entitled to revoke the separate declaration of consent issued via the double-opt-in procedure. After revocation, this personal data will be deleted by the controller. A cancellation of the receipt of the newsletter automatically indicates our company as a revocation. Use of Other Analysis Programs The Responsible Body conducts and / or carries out analyzes of the behavior of its customers in the course of using its service. Anonymised or pseudonymised usage profiles are created for this purpose. The creation of the user profiles is for the sole purpose of constantly improving the service of the responsible body.
| Use of Google Analytics (with anonymization function)
| Using Google+
The controller has integrated the Google+ button as a component on this website. Google+ is a so-called social network. A social network is an Internet-based social meeting place, an online community that usually allows users to communicate with each other and interact in virtual space. A social network can serve as a platform for sharing views and experiences, or allows the Internet community to provide personal or business information. Google+ allows social network users to create private profiles, upload photos, and socialize through friend requests, among other things.
| Use of Google Adwords Conversion-Tracking
| Use of Facebook
| Use of Twitter
| Use of Instagram
| Use of YouTube
| Further information and contacts
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